Privacy Policy

Overview

HTL and its subsidiaries, affiliates, and operating companies (“HTL,” “we,” “us,” or “our”) respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard information through our website, digital platforms, and services (collectively, the “Site”), as well as through offline interactions.

By accessing or using the Site, you agree to the terms of this Privacy Policy.

Information We Collect

Information You Provide

We may collect information you voluntarily provide, including:

• Name, email, phone number
• Company and job title
• Shipment, service, or inquiry details
• Payment or billing information
• Employment or application information

Information Collected Automatically

We may automatically collect:

• IP address and device information
• Browser type and usage activity
• Pages visited and time spent
• General geographic location

How We Use Information

We use personal information to:

• Provide and manage transportation and logistics services
• Respond to inquiries and communicate with you
• Process transactions and payments
• Improve site functionality and performance
• Conduct analytics and marketing activities
• Support recruiting and employment processes
• Comply with legal and regulatory requirements

How We Share Information

We may share information with:

• Service providers supporting operations (IT, logistics, analytics, etc.)
• Business partners involved in delivering services
• Legal or regulatory authorities when required
• Successors in the event of a merger, acquisition, or sale

We do not sell personal information in the traditional sense.

Cookies & Tracking

We use cookies and similar technologies to:

• Maintain website functionality
• Analyze performance and usage
• Support marketing and advertising efforts

You may control cookie settings through your browser or cookie preferences tool.

Your Privacy Rights

Depending on applicable law, you may have the right to:

• Access your personal information
• Request correction or deletion
• Opt out of marketing communications
• Limit certain data sharing

Requests can be submitted via the contact information below.

Data Retention

We retain personal information only as long as necessary to:

• Fulfill business and operational purposes
• Comply with legal obligations
• Resolve disputes and enforce agreements

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no system can be guaranteed to be fully secure.

Third-Party Links

The Site may contain links to third-party websites. HTL is not responsible for the content, security, or privacy practices of those sites.

Children’s Privacy

The Site is not intended for children under the age of 13. We do not knowingly collect personal information from children.

State Privacy Rights

Residents of certain states, including California, may have additional rights regarding their personal information, including:

• Right to know
• Right to delete
• Right to correct
• Right to opt out of certain data sharing

We will respond to verified requests within applicable legal timeframes.

Contact Us

HTL
Attn: Legal
5950 Fairview Road, Suite 540
Charlotte, NC 28210
United States

Updates to This Policy

HTL may update this Privacy Policy from time to time. Updates will be posted with a revised effective date.

Effective Date: May 1, 2026